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Returns,Refund & Dispute
Fail to receive an item?
When I request a return, will the shipping cost be refunded?

We will do our best to support your request. But sorry that the shipping fee is non-refundable.

If it is our responsibility to generate a return, the shipping fee might be refunded depending on the severity of the problem.

Please contact Customer Service within 30 calendar days (For custom wigs within 7 calendar days) of receiving your order.

Wigsbuy Customer Service Email: service@wigsbuy.com


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